Trust center
Every policy FDEOS publishes — written in plain language, dated, and citable. If you need anything that isn't here, email privacy@fdeos.com.
Privacy policy
How FDEOS Ltd collects, uses, shares and protects personal data — compliant with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Cookie policy
Which cookies and similar technologies FDEOS uses, why, and how to control them — compliant with PECR and UK GDPR.
Acceptable use policy
What you may and may not do on FDEOS. Breach can result in suspension, termination, and recovery of costs.
Security
Hosting, encryption, access control, webhook integrity, and disclosure — the operational picture.
Data subject request
How to exercise your UK GDPR rights — access, rectification, erasure, portability, restriction, objection.
| Data residency | US-East (Vercel + Neon) |
| TLS | 1.3 in-transit |
| Encryption at rest | AES-256 |
| SOC 2 (auth provider) | Type II (Clerk) |
| Webhook signatures | HMAC-SHA256 verified |
| Audit log retention | 5 years |
| Data export SLA | ≤24 hours |
| Account deletion SLA | ≤72 hours |
| Voice recording retention | 90 days max |
| PII in model training | Never |