Overview
<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2 class="heading"><strong>About the role</strong></h2> <p>As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping state and local government agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.</p> <p>Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.</p> <h2 class="heading"><strong>Responsibilities</strong></h2> <ul> <li> <p>Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation</p> </li> <li> <p>Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success</p> </li> <li> <p>Support customers building with Claude Code, the Claude API, and Claude for Enterprise </p> </li> <li> <p>Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives</p> </li> <li> <p>Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack</p> </li> <li> <p>Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases</p> </li> <li> <p>Identify common integration patterns and contribute insights back to our Product and Engineering teams</p> </li> <li> <p>Travel frequently to customer sites for workshops, technical deep dives, and relationship building</p> </li> <li> <p>Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns</p> </li> </ul> <h2 class="heading"><strong>You may be a good fit if you have</strong></h2> <ul> <li> <p>Must have prior experience working with US federal, state, and/or local agencies </p> </li> <li> <p>5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager</p> </li> <li> <p>Experience navigating complex buying cycles involving multiple stakeholders</p> </li> <li> <p>Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite ex